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Best Credit Card Processing Companies & Merchant Services - Nov 2014

RANK COMPANY NAME YEAR FOUNDED REVENUE FULL TIME EMPLOYEES ACTIVE CLIENTS CLIENT RETENTION RATE PRICING CLIENTS Overall Score Composite score based on criterias and quality of work observed.
0100
GVGE
Competitive Rates Processor's ability to provide competitive pricing rates. Reliability Processor's overall reliability in service and processing. Efficiency Processor's overall ability to provide an efficient service with the least amount of inconvenience. Variance The processor's ability to provide a variation of services and options to meet the needs of their customers. Customer Support Processor's ability to communicate effectively with their customers. Change in Rank Indicates shift in rank from previous month's rank.
1st Award
Flagship Merchant Services

Walnut Creek, California Mark D Ambrosio 866-829-0944_ Visit Flagship Merchant Services File A Complaint
Commend This Vendor
2001 $50 - $100 million Above 100 30,000+ 90% 98% Marissa Paccilo, Mary Simmons, David Jackson, Jack Mayfield
100%
100 100 100 100 100 - More Info
2nd Award
National Bankcard Inc

Melville, New York John Monge 800-991-2291_ Visit National Bankcard Inc File A Complaint
Commend This Vendor
2001 Over $100 million Above 100 100,000+ 97% 99% Economy Inn, Subway, Taco Bell, Kentucky Fried Chicken, Comfort Inn & Suites
99.6%
100 99 100 100 99 - More Info
3rd Award
Merchant Warehouse

Boston, Massachusetts Andrew Blair 800-749-2173_ Visit Merchant Warehouse File A Complaint
Commend This Vendor
1998 Over $100 million Above 100 100,000+ 98% 99% Popcorn Paws, By Brooklyn, The Orchard, Lightspeed, Retail Proo
99.4%
100 98 100 99 100 - More Info
4
Electronic Transfer

Spokane, Washington Robert Donegan 800-757-5453_ Visit Electronic Transfer File A Complaint
Commend This Vendor
1989 $10 - $50 million 1 - 10 10000+ 98% 98% D.K. Rolling Outfitters Inc., Time4Learning.com, flexawaysystem.com, aVegasEdge.com
99%
99 98 100 98 100 NC More Info
5
CPN USA

Phoenix, Arizona Merchant Services 800-750-7544_ Visit CPN USA File A Complaint
Commend This Vendor
2006 Over $100 million Above 100 10,000 + 90% 98% trans-west, hogue, award-studio, sacks-tierney
98.6%
97 99 100 98 99 NC More Info
6
Transparent Merchant Services

Scottsdale, Arizona Dustin Sparman 4804670219_ Visit Transparent Merchant Services File A Complaint
Commend This Vendor
2008 $10 - $50 million 11 - 25 200+ 97% 98% Cupcakes, Mabels On Main, Landscape Service
98.2%
96 98 99 98 100 - More Info
7
Leap Payments

Agoura Hills, California Will Detterman 800-993-6300_ Visit Leap Payments File A Complaint
Commend This Vendor
2007 $10 - $50 million 26 - 50 2,500+ 99% 99% PetSmart, Yellow Cab, Buy Direct, Best Western Hotels, H&R Block
97.8%
96 99 98 99 97 NC More Info
8
Merchants Bancard, Inc. (MBN)

Valencia, California Jerry Cain 877-771-4629_ Visit Merchants Bancard, Inc. (MBN) File A Complaint
Commend This Vendor
1988 $50 - $100 million Above 100 10,500+ 96% 98% Confidential
97.6%
96 98 96 98 100 NC More Info
9
Harbortouch

Allentown, Pennsylvania Brian Jones 800-201-0461_ Visit Harbortouch File A Complaint
Commend This Vendor
1999 Over $100 million Above 100 120000 96% 99% Harbortouch on Bar Rescue, Gino’s East Pizzeria, Rivals Sports Bar, Lobo de Mar, Bradley’s Pit BBQ
97.4%
95 98 97 99 98 NC More Info
10
Yoozy

Carrollton, Texas Tina Amin-Grant 469-737-8583_ Visit Yoozy File A Complaint
Commend This Vendor
2004 $50 - $100 million 51 - 100 5,000+ 95% 98% Confidential
96.6%
97 95 97 96 98 NC More Info
11
Encore Payment Systems

Addison, Texas John Crouch 800-641-0426_ Visit Encore Payment Systems File A Complaint
Commend This Vendor
2004 $50 - $100 million Above 100 300,000+ 97% 98% BKPK Account, Transmission Unlimited, Southern Tier hardwoords
96.4%
96 97 96 97 96 NC More Info
12
Regal Payment Systems

Columbia, Tennessee Karen Whiteley 866-939-9398_ Visit Regal Payment Systems File A Complaint
Commend This Vendor
2007 $10 - $50 million 51 - 100 5,000+ 95% 98% Emporos
96%
95 98 96 95 96 NC More Info
13
TransFirst

Aurora, Colorado John Shlonsky (515) 964-7385_ Visit TransFirst File A Complaint
Commend This Vendor
2003 $10 - $50 million 51 - 100 100+ 92% 98% Superb Customer, Vision Care Provider, Independent Bank
95.4%
97 95 94 95 96 NC More Info
14
Fattmerchant

Kissimmee, Florida Suneera Madhani 855-550-3288 x 203_ Visit Fattmerchant File A Complaint
Commend This Vendor
2014 $1 - $10 million 11 - 25 100+ 99% 98% Available Upon Request
94.6%
94 93 94 96 96 NC More Info
15
Credit Card Processing Specialists

Grandville, Michigan Mike Konig 877-554-5853_ Visit Credit Card Processing Specialists File A Complaint
Commend This Vendor
2010 $1 - $10 million 26 - 50 1,000+ 98% 99% Ace Hardware, Discovery Network, South Central Pallets, Advance Auto Parts, Main Street Technologies
93.8%
95 94 93 95 92 - More Info
16
National Processing

Orem, Utah Wayne Hamilton 800-720-3323_ Visit National Processing File A Complaint
Commend This Vendor
2007 $10 - $50 million 11 - 25 1,000+ 99% 93% Nelson, Watson & Associates, LLC, Crime Stoppers USA, Zurchers Party & Wedding Store, Arctic Circle
93%
92 93 94 92 94 - More Info
17
Intrix Technology, Inc.

Roseville, California Jeff Connors (917) 864-0941_ Visit Intrix Technology, Inc. File A Complaint
Commend This Vendor
1986 $1 - $10 million 11 - 25 2,000+ 98% 99% Confidential
92.6%
91 93 92 93 94 - More Info
18
BankCard USA

Agoura Hills, California Shawn Skelton 800-735-4171_ Visit BankCard USA File A Complaint
Commend This Vendor
1998 $10 - $50 million 26 - 50 20,000+ 96% 98% Lunaria Music, Coastal Dermatology, Supertone Hearing
91.8%
93 92 93 91 90 NC More Info
19
Priority Payment Systems

Alpharetta, Georgia John V. Priore (404) 952-2110_ Visit Priority Payment Systems File A Complaint
Commend This Vendor
2005 $10 - $50 million 51 - 100 100+ 90% 98% Confidential
91.4%
93 91 91 92 90 NC More Info
20
Certified Payment Processing

Carrollton, Texas Tony Norrie 888-415-0004_ Visit Certified Payment Processing File A Complaint
Commend This Vendor
1991 Over $100 million Above 100 40,000+ 90% 98% Confidential
90.4%
91 90 91 91 89 NC More Info
21
Network Merchants, Inc (NMI)

Roselle, Illinois Ted Cucci (847) 952-4850_ Visit Network Merchants, Inc (NMI) File A Complaint
Commend This Vendor
2011 $10 - $50 million 1 - 10 200+ 91% 98% Confidential
89.6%
88 91 89 89 91 NC More Info
22
CyberSource Corp.

San Francisco, California Michael Walsh (650) 432-8327_ Visit CyberSource Corp. File A Complaint
Commend This Vendor
1997 $50 - $100 million Above 100 300+ 93% 98% Confidential
89%
90 89 89 87 90 NC More Info
23
Govolution

Arlington, Virginia Gregory Gentile 703-894-5000_ Visit Govolution File A Complaint
Commend This Vendor
2000 $50 - $100 million 51 - 100 42+ 93% 98% Confidential
88.6%
87 89 89 90 88 NC More Info
24
EPX

Wilmington, Delaware Rick Dressel 866- 581-5239._ Visit EPX File A Complaint
Commend This Vendor
1996 $1 - $10 million 51 - 100 34+ 95% 98% Confidential
87.4%
85 89 88 89 86 NC More Info
25
Electronic Payment Systems

Englewood, Colorado Chad Hunter 800-863-5995 _ Visit Electronic Payment Systems File A Complaint
Commend This Vendor
1994 Over $100 million 51 - 100 80,000 90% 95% Anthonys Pizza and Pasta, AA Performance Muffler and Brake, Paris Limousine Service, Pink Ribbon Riders, Aamco
86.6%
85 88 88 88 84 NC More Info
26
Crescent Processing Company

Dallas, Texas Curtis Conrad 800-618-4428_ Visit Crescent Processing Company File A Complaint
Commend This Vendor
2005 $10 - $50 million Above 100 46+ 91% 98% Dodie's Cajun Diner, Surround Sound Audio and Video
86%
86 86 87 84 87 NC More Info
27
DIGITAL CHECK CORP

Rancho Cucamonga, Illinois Thomas P. Anderson Jr. 847-446-2285_ Visit DIGITAL CHECK CORP File A Complaint
Commend This Vendor
1996 $50 - $100 million 26 - 50 54 91% 98% Confidential
85.6%
87 85 86 85 85 NC More Info
28
BC Funding

Syosset, New York Mark Quinones 877-871-6097_ Visit BC Funding File A Complaint
Commend This Vendor
2008 Under $1 million 1 - 10 50+ 91% 98% Confidential
84.8%
85 83 85 85 86 NC More Info
29
Merchant Express

Hauppauge, New York Merchants Sales 631-840-6900_ Visit Merchant Express File A Complaint
Commend This Vendor
1998 Over $100 million Above 100 200+ 90% 80% Confidential
84.4%
85 86 84 83 84 NC More Info
30
MersaTech

Centennial, Colorado Mike Langfield 303-268-5505_ Visit MersaTech File A Complaint
Commend This Vendor
2011 $10 - $50 million 11 - 25 88 92% 98% Confidential
83.8%
84 84 85 83 83 NC More Info
31
Merchant Cash Group

Gainesville, Florida Angela Sanderson 866-610-6569_ Visit Merchant Cash Group File A Complaint
Commend This Vendor
2008 $10 - $50 million 1 - 10 73 90% 98% Confidential
83%
84 83 83 82 83 NC More Info
32
On Deck

Sherman Oaks, California Brad Kime 888-269-4246_ Visit On Deck File A Complaint
Commend This Vendor
2006 Over $100 million 51 - 100 35+ 90% 98% iHealthspot, Inc., getthatwholesale.com, Jazz at Jacks, drinknomsi.com
82.4%
82 84 82 81 83 NC More Info
33
Ace Software Solutions

Iselin, New Jersey Chari, Sunil 732-603-4997 _ Visit Ace Software Solutions File A Complaint
Commend This Vendor
1992 $10 - $50 million 51 - 100 76 91% 98% Standard Chartered, Schroders, ADCB, Capgemini, Bank of Tokyo-Mitsubishi UFJ
81.6%
81 80 83 82 82 NC More Info
34
PayLeap

Warsaw, Indiana Scott Miller (574) 306-0241_ Visit PayLeap File A Complaint
Commend This Vendor
2008 $1 - $10 million 11 - 25 87 92% 98% Confidential
81.2%
83 77 81 82 83 NC More Info
35
Maverick BankCard, Inc.

Agoura Hills, California Alan Griefer 800-464-9777_ Visit Maverick BankCard, Inc. File A Complaint
Commend This Vendor
2000 $10 - $50 million 11 - 25 54 91% 98% Confidential
80.4%
79 80 80 82 81 NC More Info
36
Rev Worldwide

Austin, Texas Roy Sosa 55 (31) 2103-7821_ Visit Rev Worldwide File A Complaint
Commend This Vendor
2009 $10 - $50 million 11 - 25 32+ 89% 98% Bonsucesso Meo, The Mango, Pronto Insurance, The Union Plus, RêvCOIN
79.6%
78 81 79 79 81 NC More Info
37
eData Financial Group

Boca Raton, Florida Adam Elisha 888-864-5645_ Visit eData Financial Group File A Complaint
Commend This Vendor
2011 $1 - $10 million 1 - 10 1,000+ 91% 98% Confidential
78.8%
78 80 77 79 80 NC More Info
38
Swift Pay Systems

Chicago, Illinois Michael Kehoe 800-649-2260 _ Visit Swift Pay Systems File A Complaint
Commend This Vendor
2006 $10 - $50 million 26 - 50 60+ 97% 98% Confidential
78%
78 78 78 77 79 NC More Info
39
Merchant Solutions

Torrance, California David MacMillan 800-536-1498_ Visit Merchant Solutions File A Complaint
Commend This Vendor
2009 $10 - $50 million 1 - 10 100+ 93% 98% Confidential
77.4%
77 77 77 78 78 NC More Info
40
Total Merchant Services

Woodland Hills, California Derek Moore 888-848-6825_ Visit Total Merchant Services File A Complaint
Commend This Vendor
1996 $10 - $50 million Above 100 200+ 97% 100% Confidential
77%
78 77 76 78 76 NC More Info
41
CardConnect

Chicago, Illinois Michael Mertz 877-894-2299_ Visit CardConnect File A Complaint
Commend This Vendor
2006 Over $100 million Above 100 50,000+ 98% 98% Dow Chemical, Jelly Belly, Crocs, Adobe, The New York Times
76.4%
75 76 78 76 77 NC More Info
42
Ace Merchant Processing

Stafford, Texas Manan Mehta 877-680-4223_ Visit Ace Merchant Processing File A Complaint
Commend This Vendor
2006 $50 - $100 million 51 - 100 10000+ 95% 98% Maruchi Sushi, Mercedes Benz Dealerships, Staybridge Inn\'s, Holiday Inn\'s, Quality Tiles
75.8%
74 76 76 76 77 - More Info
43
Meritus Payment Solutions

Santa Ana, California Warren DiChiara 877-895-4462_ Visit Meritus Payment Solutions File A Complaint
Commend This Vendor
2008 $50 - $100 million Above 100 10,000 92% 98% Confidential
75.2%
73 75 75 77 76 NC More Info
44
Heartland Payment Systems, Inc.

Princeton, New Jersey Bob Carr (609) 683-3831_ Visit Heartland Payment Systems, Inc. File A Complaint
Commend This Vendor
2000 Over $100 million Above 100 10.000+ 94% 80% Carolina Conceptions, CSRA, MPC, Dominican College, Main Street Bistro
74.8%
76 73 76 75 74 NC More Info
45
COCARD

Decatur, Georgia Brattland (952) 345-6560_ Visit COCARD File A Complaint
Commend This Vendor
1998 $10 - $50 million 26 - 50 1000+ 97% 98% Confidential
74%
74 72 75 74 75 NC More Info
46
Premium Capital Group

Vancouver, Canada Andrew Nemenz +1-8552261141_ Visit Premium Capital Group File A Complaint
Commend This Vendor
2011 $10 - $50 million 11 - 25 12+ 85% 98% confidential
73.6%
72 74 75 72 75 NC More Info
47
Alacriti

South Plainfield, New Jersey Manish Gurukula 908-791-2916_ Visit Alacriti File A Complaint
Commend This Vendor
2003 $50 - $100 million 1 - 10 25 87% 98% Confidential
72.6%
73 72 72 73 73 NC More Info
48
Acculynk

Atlanta,, Georgia John Kerley (832) 214-0165_ Visit Acculynk File A Complaint
Commend This Vendor
2008 $10 - $50 million 26 - 50 100+ 90% 98% Confidential
72%
72 71 73 73 71 NC More Info
49
360 Payment Solutions, Inc.

San Jose, California Lisa Coyle 408-295-8360_ Visit 360 Payment Solutions, Inc. File A Complaint
Commend This Vendor
2013 $1 - $10 million 11 - 25 50+ 96% 0% Sturken Automotive, 55 South Restaurant, Dynamic Sport & Social Club
71.4%
70 73 73 70 71 NC More Info
50
ACXIOM

Little Rock, Arizona Scott Smith 4026366179_ Visit ACXIOM File A Complaint
Commend This Vendor
2001 $50 - $100 million 51 - 100 150+ 95% 98% Confidential
71%
72 69 72 72 70 NC More Info

Evaluation Criteria for Credit Card Processing

Credit Card Processors offer customers a wide variety of solutions for obtaining and processing payments in person, through mobile platforms, and even over the phone or through online platforms. We evaluate companies that provide a comprehensive set of payment processing services to their customers. Our evaluation process has been created with the most important aspects of credit card processing identified to highlight the best service providers.

There are five key areas identified by topcreditcardprocessors.com as significant for providers of credit card processing services:

The reliability of the service provider is measured through various services offered by determining any major flaws in the credit card processing system. Do the payments process correctly, or did we encounter any issues during the payment process. A service must be reliable and available at all times for it to be useful to merchants.

Availability of customer service is an important aspect of credit card processing services. Issues with the hardware or processes need to be identified and fixed quickly. Having an available support representative at all times means faster support and more efficient handling of support issues.

The volume of sales that the credit card processor is able to handle is also important to merchants of many sizes. Whether the client is a small business or a large enterprise, the credit card processor must be able to handle the volume of sales at all times including rush hour and holiday sales.

Whether or not the service is stable is also assessed. Were there times when the service would slow down or cards be denied due to a disconnection with the credit card processor?

Automation techniques used in credit card processing are also scrutinized. How many steps are involved in being able to accept each type of payment from customers? What opportunities for automatic payments and charges are available?

General Queries

  • How did you find your current payment processor?
  • What other payment processors, if any, have you used?
  • How many transactions do you process per month?
  • What would be three things you would change about your experience?
  • Rate your overall experience (1-10; 10 being the highest).

 

Project Specific Queries :

  • What kind of terminal did the payment processor provide?
  • How long does it take for your processor to deposit payments made from your terminal to your bank account?
  • Did you utilize any online or card-not-present credit card processing services?
  • What types of credit cards are you able to accept? (i.e. Visa, MasterCard)
  • How fast are authorizations achieved?